Client Member Area

Performance Improvement Consulting

LRI helps clients assess and improve performance at the individual, team, and organizational level. Working with organizations of all types, we:

  • Develop surveys that provide a clear picture of performance at different levels of the organization.
  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Facilitate changes in organizational structure.
  • Engage teams in analyzing core business processes, brainstorming improvements, and deciding on specific changes.

View our performance improvement consulting case studies, dashboard examples, and examples of client experiences.

KQED

The process that LRI took us through was remarkable in several ways. First, you gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was your ability to keep us on schedule and operate within budget. I looked back at my notes today and the process took 10 weeks from start to finish.

Early Edge California

I would highly recommend LRI’s executive coaching. My coach’s knowledge and experience were invaluable to me during a critical period of organizational change. The guidance was invaluable as I made strategic decisions that took into account the fluid landscape, windows of opportunity and greater connection and collaboration with other groups.

HSBC Bank

Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.

Have a performance improvement question?

Our expert consultants can help.

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